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A branded support portal your customers can access by QR code — without building one yourself.
Launch a polished support portal with structured ticketing, QR-enabled issue reporting, customer-friendly email updates, and admin visibility for real business support workflows.
Customers raise support tickets through a branded portal while your team keeps requests organised behind the scenes.
Start with a reviewed trial request, confirm the workflow, then move into a managed setup path when your business is ready.
Use the portal as your own support system, ask Freaque Systems to help manage support, or discuss a white-label/reseller option.
AV, IT, security, electrical, maintenance, and service businesses that need a professional support intake workflow without commissioning custom software.
A branded support portal your customers can actually use.
Freaque Systems gives businesses a cleaner support front door: QR access, structured tickets, admin visibility, tenant branding, and customer-friendly email updates.
Customer scans QR code or opens the branded portal
Ticket is submitted with business, contact, site, and issue details
Business admins manage status, notes, and follow-up from the dashboard
Customers receive clean email updates when useful external notes are added
A stronger support front end for real businesses
Freaque Systems delivers a commercial support portal designed for businesses that want a more professional support experience, clearer ticket handling, and a platform that can be adapted across industries.
Branded Support Portal
Give your business a polished support entry point with your own branding, structured ticketing, and a more professional support workflow.
QR Code Support Access
Make it easy for staff, clients, or site users to raise support requests quickly with QR-enabled access to the right support portal.
Clearer Support Visibility
Track requests, improve response handling, and give your business a cleaner front-end support experience built for real operations.
Scan, submit, track
A practical entry point for staff, customers, and site users who need to raise support without hunting for the right contact.
Built around real technical work
Suitable for AV racks, meeting rooms, field-service workflows, and businesses that need support requests captured cleanly.
A polished customer-facing portal
Tenant branding stays front and centre while Freaque Systems provides the software and support pathway behind the scenes.
Two clear paths: portal software or tailored support discussion
The portal is the main product. If you also need direct AV or IT support from Freaque Systems, that can be discussed separately as a tailored arrangement.
Start with a 7-day free trial
See how a branded support portal can work for your business before committing. Explore the portal, review the workflow, and decide whether it fits your operation.
Purchase a portal for your business
Choose a commercial path for bringing the portal into your business, with future-ready onboarding and provisioning designed to support a smooth rollout.
Discuss direct AV or IT support
If you need hands-on technical support as well, talk with Freaque Systems about a tailored arrangement built around your systems, policies, and site requirements.
Start with the portal, then shape the support model around your business
Start a 7-day free trial, explore the commercial portal offering, or contact Freaque Systems to discuss a tailored support arrangement for your sites, systems, and operational requirements.
A clear path from enquiry to a working branded portal.
The public pages should make the buying process feel simple: enquire, confirm the setup, prepare the portal, then start capturing support requests.
1. We confirm the portal fit
You send the business details, support workflow, and any site requirements so the setup path is clear before anything goes live.
2. Branding and first access are prepared
Your logo, support identity, first admin, and customer-facing portal entry are configured through the protected owner workflow.
3. QR access and ticket intake go live
You can place QR codes at reception, rooms, racks, or work areas so users land on the right support request page quickly.
4. The support workflow becomes visible
Tickets, statuses, external notes, and branded email updates give customers and staff a cleaner support experience.
Designed to look polished publicly while keeping the serious controls protected.
The public sales pages explain the product clearly. The actual tenant creation, business admin flow, and support operations stay behind the existing protected app structure.
Tenant-separated workflow
Each business works through its own branded portal path, keeping customer intake and admin views clearly separated.
Secure magic-link access
Authorised users sign in by email link, so businesses do not need another shared support password floating around.
QR-ready customer entry
Give customers, staff, or site users a simple scan point that opens the right support request page.
Start with the portal, then discuss any extra setup or support you need.
Freaque Systems can help businesses move from scattered support requests to a branded, QR-ready support workflow that looks clean to customers and stays practical for admins.
“A branded support portal your customers can access by QR code.”